Founded in 2013 Lords and Labradors initially launched in the UK. We now have loyal customers in 17 countries including Denmark, Italy, Germany, Japan, USA and Australia.
Having worked closely with ethical dog breeders it became obvious that there was a demand for high quality puppy products and kits, and importantly somewhere to get support and advise at the same time.
Our core products are designed, developed and made in our specialist workshop in the UK to exacting quality standards. This includes our beautiful crate covers, bumper sets and iconic Chesterfields. Our toys, grooming products and coats are hand-picked from the very best suppliers worldwide.
We differentiate ourselves in 3 key ways by:
- Having a team of very knowledgeable experts on hand to answer queries on sizing and the suitability of our products for your particular breed.
- Trialling all products before we list them: We have a network of puppy and dog owners that put each product through its paces!
- Having a no quibble returns policy and going over and above with our customer service.
We hope you enjoy your Lords & Labradors experience and if there is anything we can help you with just get in touch!
The Lords and Labradors Team
MEET THE TEAM
Johanna founded L&L after discovering how difficult new puppy owners found getting all the right kit! She manages the team, designs new products and sources the best quality products worldwide. She is keenly interested in animal welfare and has a cat (Mittens), 2 Chihuahuas, a Jack Russell and a Coton de Tulear.
Neil is a farmer who also moonlights as our finance director. He is passionate about customer service and getting things right first time. Always on hand to take us to task, he ensures we are always focused on our objectives.
Ryan has years of experience working in the ‘pet’ industry worldwide. Pictured here with Bert, Ryan is a dog owner and lover. He brings a wealth of product knowledge and industry experience to the team. He spends his days juggling spreadsheets!
Online and NPD Co-ordinator
Zac is a gifted designer having graduated with a First in Fashion. Our resident cat expert is pictured here with his beloved Ragdoll, Charlotte. Zac writes content, creates social campaigns, designs our new ranges and manages our online sales channels.
Digital Marketing Executive
Emily is a recent graduate with a flair for marketing. Pictured here with her ‘bun’ she is a rabbit, tortoise and cat owner and is very knowledgeable about dog and puppy nutrition. Emily looks after digital marketing, planning & reporting, organises photoshoots and frontlines customer service.
Victoria manages the day to day running of the office including order processing, purchasing and customer service. She is joined at home by her beloved Cocker Spaniel, Darcy and Labrador, Maddie. She is a font of knowledge when it comes to L&L products, including which products work best and which size to get.
Tracey is pictured here with her dog, Izzy. Tracey has owned and trained dogs for years and often runs with her dogs; as such Tracey also trials all our running and fitness products. Tracey’s main role is to look after our accounts.
Breeder Club Manager/PR
Claire manages our ‘breeder club’ which is made up of ethical breeders in the UK who recommend our products to new puppy owners. Claire has connections right across the pet industry and a talent for talking! She is extremely knowledgeable about both dogs and cats and lives with Gizzy, her beloved Persian Cat.
Moo is our head seamstress. She has worked at Lords & Labradors from the very beginning and is an absolute whizz with the sewing machine. She is extremely knowledgeable about dogs and actually hobby breeds Great Danes in her spare time. Moo is pictured here with her Dane, Holly).
Amy is pictured here with her beloved Spaniel, Zara. She is absolutely animal mad and has horses and other dogs at home. She spends her time sewing away in the workshop and quality controls our products with her eye for perfection.
Jason is a real dog lover, pictured here with his Cockapoo Lola. Jason ensures that all the packages are selected, packed and dispatched with care. Having previously worked at the circus Jason is also an expert juggler!